These conditions aim to define the terms of ordering, payment, delivery, as well as service between www.paradoxskateboards.com and the customer.
All products for sale on the www.basementhill.com website are offered within the limit of stocks available. Products available on the website are described and presented with the greatest possible accuracy. However if errors or omissions were produced about this presentation, Basementhill Distribution could not be held liable. The pictures of the products offered may undergo minor variations (colors, size, and shape)
The customer can choose items in our range of products and put them into his "cart". By clicking on the button "Complete order", the client completes the command of the products in the cart. He will be then asked to communicate us his data (including data relating to payment). Before finalizing an order, the customer may at any time view and edit the details of his order. It is also compulsory to accept these terms & conditions before placing an order. Otherwise it is not possible to order products on the Web Site. Placing an order constitutes a contract of sale between the customer and the company, subject to the availability of the products ordered. A confirmation email will be sent to the client confirming the receipt and the order details.
All our parcels are dispatched via Boxtal's Partners. The shipping fees for any order placed in metropolitan France are fixed and listed by the seller within the form when ordering. All of the deadlines are calculated in working days. The seller undertakes to process the order within a period of 30 days following the validation of the order. The indicated times are average times and correspond to processing times, preparation and shipment of the order (exit warehouses), they run from the validation of the order.
Purchased items will be shipped within 10 business days of the order, although most will be shipped within 3 to 4 days. Please allow up to 2 weeks for your delivery to arrive. If you still have not received your purchase after 3 weeks, please notify Basementhill Distribution. You will receive an email from us when your order has been confirmed.
Basementhill Distribution is not responsible for any loss or damage you may suffer loss or damage resulting from a case of force majeure, if they are attributable to the unpredictable fact of a third party, or whether they are attributable.
Under the article L.l21-20 of the Code of consumption, any consumer enjoys a period of 7 days to exercise his right of withdrawal without having to justify reasons nor to pay penalties. With the exception of the expenses of return. This period shall be extended until the 1st working day following, if it expires on a Saturday, a Sunday or a holiday.
Products must be returned unopened and in their original state. They must be returned to the following address:
4 Rue du Général Séré de Rivière, Hall 10
75014 Paris, France
The prices are displayed in euros.
VAT is included in the price displayed at the rate in force in France for the concerned products. For orders destined for countries outside the European Union, VAT will be deducted from the displayed price although custom fees may be applicable, requested to the Client on delivery.
All products for sale on the Web Site benefit from the legal guarantee of conformity (L211-4 of the French consumer Code) allowing the user to return defective or nonconforming products. -Article L2ll-4 of the Code of consumption: the seller is obliged to deliver a good line existing at the time of issue. For any non-compliant product, it is possible to contact us at the following address firstname.lastname@example.org
If it is within 7 days from the date you received your package and you are not happy with the item, you can return it for a replacement. Please send the item back to us at the following address:
4 Rue du Général Séré de Rivières, Hall 10
Be sure to include a copy of your order confirmation email to expedite processing of your request. Please include a letter explaining what changes you want us to make, it will accelerate the process. After we receive your returned item we will then ship your replacement.
COPYRIGHT AND TRADEMARK INFRINGEMENT
All elements of the website including the underlying technology, are protected by copyright, trademarks or patents. Similarly, the brand logos, and designs appearing on the web site are the exclusive property of Basementhill Distribution. They cannot therefore be used under penalty of counterfeiting.
By providing information on the Basementhill website, you warrant that you use your real identity and that all information provided is true, accurate, current and complete at the time you provide us such information. The customer is informed when its navigation and as part of the command, any personal data concerning are collected and processed by Basementhill Distribution.
Those terms are governed by the Law of France.